Central Office Technician

Position Summary: Responsible for the uptime and reliability of the delivery equipment associated with Singing River Connects service offerings. Applies technical expertise to a variety of situations by evaluating problems and implementing best solutions.

Position Requirements:

• 3 years' experience in telecommunications construction, customer premise device installation, network access equipment installation, required.
• Experience in network troubleshooting, preferred.
• Must display a safe working knowledge of the construction practices required for fiber optic service drop installations on existing electric poles and across developed properties.
• Understanding of the technologies and standards as they apply to the installation of fiber optic and VoIP networks.
• Working knowledge of rectifiers and battery systems associated with Central Office equipment.
• Familiarity with fiber optic construction units, and building construction is preferred.

Job Overview:

• Respond to large scale outages. Must be able to determine if an outage originated in a fiber hut.
• Install, maintain, and remove equipment inside the hut.
• Monitor efficiency of network equipment located at each office.
• Maintain quarterly software updates on all equipment ranging from the subscriber premise software, fiber huts, and network equipment at all offices.
• Work with technical support to resolve issues of provisioning new equipment.
• Reset and troubleshoot equipment from the field in a timely and efficient manner, submit warranty claims on faulty equipment.

Current Openings for Central Office Technician Jobs at Singing River Electric Cooperative